Privacy notice

Last updated: November 2026

This notice explains what we do with your details when you register your interest in Big Hype Live or sign up for our emails.

Who we are

Big Hype Live is run by Jonathan Millard, trading as Big Hype Media (a sole trader), 29 Tredegar Avenue, Ebbw Vale, Blaenau Gwent, NP23 6PB. We are the "controller" of your personal data. That means we decide how it's used. Contact us at hello@bighypepodcast.co.uk.

What we collect

your first name and email address
your town or the first half of your postcode
your answers to our questions (which guests you'd like to see and how many people might come with you)
your mobile number, if you choose to give it
whether you've agreed to emails or texts, and when
basic email activity (for example, whether an email was opened), which our email provider records

We don't collect payment details. If you buy a ticket, you do that through our ticketing provider.

Why we use it

What we do	Lawful basis
Email you (and text you, if you ticked that box) about Big Hype Live: ticket releases, the presale, the early-bird price and future events	Your consent. You can withdraw it at any time.
Use towns, guest choices and group sizes, combined across everyone who registers, to decide where to hold events and who to book	Legitimate interests: planning events people actually want. We look at overall numbers, not at you as an individual.
Keep a record of your consent	Legal obligation: we have to be able to show you agreed.

Who we share it with

We never sell your details or pass them to other businesses for their own marketing. We use a few trusted services, which only use your data on our instructions:

MailerLite: sends our emails and stores the list.
Ticket Tailor: sells tickets if you choose to buy one. Payments are handled by Stripe. Their own privacy notices cover your booking.

How long we keep it

We keep you on the mailing list until you unsubscribe. If you haven't opened any of our emails for two years, we'll remove you. If you unsubscribe, we keep your email address on a "do not contact" list so we don't email you again by mistake.

Your rights

You can ask to see, correct or delete your data, to stop us using it or object to how we use it, or to get a copy to take elsewhere. To unsubscribe, use the link at the bottom of any email, or reply STOP to a text. For anything else, email hello@bighypepodcast.co.uk and we'll reply within one month.

If you're unhappy with how we've handled your data, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113. We'd appreciate the chance to put it right first.

Age

Big Hype Live events are for adults. We don't knowingly collect details from anyone under 16.

Changes

If we change this notice, we'll update the date at the top. If the change is significant, we'll tell you by email.